Privacy Policy

When you fill out a form on our site — the waitlist, a workshop registration, or the contact form — we collect the information you give us: your name, email address, and any free-text you write (your university, your situation, your question). When you book a meeting through Calendly, that booking is handled by Calendly under their own privacy policy. The details from your forms and bookings are also stored in our customer relationship management system, Pipedrive, so our team can keep track of your interest and follow up with you about the programs you asked about.

When you pay for a workshop or program, your payment is processed by Stripe, our payment processor. Your card details go directly to Stripe under their own privacy policy and security standards — we never see or store your full card number. We receive a confirmation of payment and the billing details you provide.

When you ask our chat widget a question, we store your message along with a per-session identifier so we can follow up. We do not associate that identifier with your real identity unless you give us your email.

We collect basic technical information automatically — IP address, browser type, pages visited, time on page — through PostHog (data sent to us.i.posthog.com) and standard web analytics. This is used in aggregate to understand which content is useful, not to identify you individually.

To respond to you. If you fill out a form or send a question, we use your contact details to reply.

To send you what you signed up for. If you joined the waitlist, you'll get cohort-launch emails. If you registered for the workshop, you'll get workshop logistics. We don't add you to other lists.

To improve the service. Aggregate analytics tell us which pages help and which confuse. We use that to make the site better.

To comply with law. If a legal obligation requires us to retain or share information, we will — narrowly and only as required.

We do not sell your personal information. Ever.

We share it only with the service providers we rely on to operate the site — covering analytics, email, scheduling, customer relationship management (CRM), payment processing, hosting, and error monitoring — who process your data on our behalf under their own privacy commitments. We never pass your information to advertisers or data brokers.

We use a small number of cookies — some are essential for the site to work, and some are analytics (PostHog behavior analytics, web vitals). You can decline analytics cookies via our cookie banner — when you do, PostHog is opted out and no behavior data is sent. The site continues to function normally.

Most browsers let you block or delete cookies in their settings. Doing so won't break the site, though some preferences (like dismissing the cookie banner) won't persist between visits.

You can ask us at any time to see what information we have about you, correct it, or delete it. Email us using the address below and we'll respond within a reasonable period — typically within thirty days.

You can unsubscribe from any of our emails using the link at the bottom of the email. That removes you from that list immediately.

We keep your information only as long as we need it for the purpose you gave it for, or as required by law.

The secure download links we email for guides expire after about 30 days. Otherwise we keep your information for as long as we need it to provide our services and stay in touch with you — we don't auto-delete it — and you can ask us to remove it at any time.

We use commercially reasonable safeguards — HTTPS everywhere, encrypted storage with our service providers, and access controls — to protect your information. No system is perfectly secure; if we ever discover a breach affecting your personal data, we'll notify you.

If we make material changes to how we handle your information, we'll update the date at the top of this page and — if the change is significant — notify you by email or via a banner on the site.

For any privacy question — to access your data, correct it, delete it, or ask us anything else — email us at support@capstackcareers.com. We read every message.